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Boston Market employee fired after telling undercover boss he hates customers

By Mason White 11:15 AM February 6, 2013
Supervisor Ronnie at the Boston Market 

By: Debbie Gross
(Scroll down for video) An employee at a large corporation was caught red handed by the undercover boss, according to video uploaded to the internet.

The worker who ranted about his hatred of Boston Market customers was fired after his partner turned out to be an undercover high level company executive.

The man, identified only as Ronnie, is the first person to get the boot from a company during the recording of the reality show titled Undercover Boss.

The episode, which aired on television this week showed the employee calling customers at the company’s Duluth, Georgia, branch “selfish and demanding.”

“I literally hate customers more than anything in the world. I hate them. They are terrible. It is all about them all the time and they demand everything,” Ronnie said.

But, unknown to him, his co-worker was not the new waitress, Rachel Rand, but in fact the company Chief Brand Officer, Sara Bittorf.
She had been sent to the mission by her Chief Executive Officer to investigate the restaurant.

The program showed Bittorf becoming increasingly livid against Ronnie, a shift supervisor, sometimes having to excuse herself from the kitchen so she can catch her breath.

The employee was fired, but he said he had the right to hate people and he did nothing wrong.

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