Latest News

Woman traumatized after getting locked up inside bank after employees forgot she was there

By Mason White 6:04 AM February 12, 2014
NatWest bank branch illustration 

By: Hydar Tomar
A woman is afraid of walking into a bank after she was locked up inside one in the United Kingdom.

The incident happened at a NatWest branch, and the woman was locked inside for an hour and a half after the staff forgot she was there.

The woman, who was visiting a branch in London, was told to go into a side room to make a call to the headquarters of the bank with a question about her account.

At 5:00 p.m., when the woman was ready to leave, she was horrified to discover that the staff had all gone home and the building was closed.

“I called the police and told them I was locked in a bank. They said that they would not be able to send anyone for 60 minutes,” the woman said.

The woman called the security office of the bank, and she was told that it can take an hour for a manager to arrive.

After being locked inside for ninety minutes, she was released by a delivery person.

RBS, which owns NatWest, said that it is investigating how the mistake could have happened.