Law student demands lifetime supply of Kit Kat bars or she will sue because her chocolate did not have wafer insideBy Mason White 6:16 PM February 1, 2016
By: Tanya Malhotra
A woman is threatening to sue a chocolate maker if they don’t give in to her demand of a lifetime supply of chocolate.
20-year-old Saima Ahmad, who is a second-year law student at Kings College in London, is demanding that Nestle give in to her demand or she will sue.
Ahmad’s demand came after buying the treat that was filled with chocolate rather than a wafer.
She said that she bought the multi-pack Kit Kat bars from a supermarket for £2 ($2.86), but the wafer was missing inside the chocolate.
Ahmad claims that she was emotionally affected by the lack of wafer inside her favorite treat.
In the letter to Nestle, she claims that giving her a lifetime supply of the bars will allow her to act as “quality control” for the company.
“The loss I have suffered is of monetary and emotional significance,” she wrote.
“I wouldn’t rule out taking this further if Nestle does not apologize or compensate me adequately with an unlimited supply of Kit Kat bars,” she said.
While Ahmad is looking for compensation for the lack of wafer in her Kit Kat, another customer, Rochelle Fallon, who had the same issue, sent a letter to Nestle and received a response which read in part:
“We are very sorry that two fingers of your bar had no wafer and hope you may be interested to know how these bars are made. The wafer is placed into a liquid chocolate mould. The machine sometimes jams and we miss a center so the whole mould fills up with chocolate. If this happens, we try to reject all the solid bars, but occasionally, one will slip through.
“We take great pride in producing really good products and can assure you that our quality standards have not changed. We work hard to prevent problems like this from happening so that your Kit Kat break can be as enjoyable as possible.”