Delta bans Trump voter for life and issues refund to all passengers on board flight with himBy Mason White 1:47 PM November 30, 2016
|Delta plane and Donald Trump|
By: Chan Yuan
Delta has announced that it issued refunds to all passengers on board a flight, during which a Trump voter announced that Donald Trump is the president of all people in the United States.
The Trump voter, who was not identified, stood up from his seat during a flight and voiced his support for President Elect Donald Trump.
The man was detained by flight attendants, and after 15 minutes, he was allowed to return to his seat. The incident was recorded on video and uploaded to the Internet.
Delta issued the following statement regarding Flight 248 from Atlanta, Georgia, to Allentown, Pennsylvania, on Tuesday: “We are sorry to our customers who experienced this disruption.
“We have followed up with the teams involved, and all agree that this customer should not have been allowed to continue on the flight.
“Our responsibility for ensuring all customers feel safe and comfortable with Delta includes requiring civil behavior from everyone.
“The behavior we see in this video does not square with our training or culture, and follow up will continue so we can better ensure our employees will know they will be fully supported to make the right decisions when these issues arise.”
Today, Delta released the following statement: “As you may have heard by now, a video began circulating around the Internet, showing a disruptive passenger on board a Delta flight.
“This individual displayed behavior that was loud, rude and disrespectful to his fellow passengers. After questioning the customer, our team members made the best decision they could given the information they had, and allowed him to remain on the flight.
“However, if our colleagues had witnessed firsthand what was shown in the video, there is no question they would have removed him from the aircraft. He will never again be allowed on a Delta plane.
“Part of being a reliable travel partner and a servant leader is acknowledging our mistakes so we can learn from them and respond more effectively in the future.
“Delta has apologized to the customers on board that flight. We are also refunding those customers the cost of their tickets.”