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Passenger suing Qatar Airways after flight attendant spilled hot coffee on her abdomen

By Mason White 4:50 PM May 2, 2017
Pouring hot coffee (illustration)
Pouring hot coffee (illustration)
By: Tanya Clark

(Scroll down for video) An elderly woman who flew from the United States to Iran in order to attend her aunt’s funeral, suffered serious burns after a flight attendant spilled hot coffee on her, according to court documents in Virginia.

72-year-old Zahra Azizkhani of Virginia Beach, booked a Qatar Airways flight to Iran, with a connecting flight in Qatar.

During the flight to Qatar, the passenger sitting next to her ordered a coffee.

The flight attendant poured the hot coffee into a cup, and as she was handing it to the passenger, she dropped the hot beverage on Azizkhani.

Azizkhani felt sharp pain and immediately stood up from her seat. She threw her purse to the ground and shook off some of the hot coffee.

The flight attendant did not offer and help or medical treatment.

When the flight landed in Qatar, a manager offered Azizkhani some cream and told her to lift up her shirt in order to air out the burn.

Azizkhani told the manager that since she is flying to Iran, she would not be able to expose her abdomen due to strict modesty rules.

She was not offered any additional treatment. Azizkhani managed to be at her aunt’s funeral, but she was unable to visit family members due to her extreme pain.

As a result of the coffee spill, Azizkhani was left with a permanent scar. Azizkhani is asking for $850,000. She wants $500,000 for compensatory damages and $350,000 for punitive damages.

Azizkhani told the court that Qatar Airways showed careless disregard for her health.

She also accused the airline of behavior that was outrageous and offensive to the community standards for telling her to lift up her shirt.