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Mother and daughter get bitten by bedbugs on British Airways flight

By Mason White 5:45 PM October 16, 2017
Heather and Molly covered in bedbug bites
Heather and Molly covered in bedbug bites
By: William Martin

(Scroll down for video) A mother said that she and her daughter had a horrible experience during a recent British Airways flight from Vancouver, Canada, to London, England.

38-year-old Heather Szilagyi and her daughter, 7-year-old Molly, were flying on British Airways Monday when they noticed black bugs crawling out from the TVs of their seats.

She complained to the flight crew, but she was told that there were no other available seats on the plane.

The mother and daughter had to remain in their seats, and they were bitten by the bedbugs.

When she arrived at their apartment in London, Heather noticed that she had multiple bug bites.

Heather said that her vacation to Slovakia was ruined.

The mother wrote about her bad experience on Twitter.

She posted numerous pictures, showing the bedbug bites on their bodies.

“Each bed bug bites 3 times then goes back into hiding. This is just my daughter’s calves. That’s more than a few bugs. #britishairways,” Heather wrote.

Another passenger also complained about being bitten by bedbugs on British Airways.

Eric Faceplant‏ wrote: “Look out for bedbugs on long flights, particularly those by @British_Airways. Having a horrific trip to a funeral in Slovenia.”

Faceplant‏’s girlfriend later added: “@British_Airways Hi. I have received extremely bad customer support for a recent issue with bedbugs on an overnight flight.”

Faceplant uploaded many pictures, showing bedbug bites on her body as well as on her fiance.

“@British_Airways these are pictures of my fiance’s shoulders the day after the flight. Here is what my daughter’s legs look like now. This is what her calves looked like yesterday. Your customer service department is open four hours a day and is experiencing high volume,” she added.

Heather said that her daughter Molly is still suffering from painful lumps.

She is trying to book a return flight with another airline carrier.

British Airways admitted that some flight get infested with bedbugs, and they apologized to Heather and her family.